This privacy policy explains the practices for Toner Dealers Services INC (“Toner Dealers Services INC”) to protect privacy for users of its Service. Toner Dealers Services INC follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:

NOTICE When we request for your personal information, we will provide you why we require it and what we will do with it.

CHOICE When we reach you for marketing determination, we will allow you know how to remove your personal information from future marketing efforts.

SECURITY This explains what reasonable security measures we use to protect the personal information we obtain from you.

SHARING This explains when we share your information with other companies to assist us provide our services to you, we will need them to comply with all applicable legal requirements regarding the privacy of your information.

Toner Dealers Services INC and as such, if you give information to any of the businesses, or Web sites owned or operated by Toner Dealers Services INC(“Toner Dealers Services INC”) , this information might be shared among current or future Toner Dealers Services INC(“Toner Dealers Services INC”), entities and subsidiaries. The Toner Dealers Services INC(“Toner Dealers Services INC”) Companies operate businesses, and Web sites under the name Toner Dealers Services INC(“Toner Dealers Services INC”).

PRIVACY POLICY of Toner Dealers Services INC

The following Privacy Policy elaborates the information and privacy practices for Tonerdealers.com (the œtonerdealers.com Web site) and all other locations, events where your personal information is collected by, or on behalf of, Toner Dealers Services INC(“Toner Dealers Services INC”). When you give us your personal information, you consent to the information practices described in this policy, except in the case of data transfers from the EEA.

This Privacy Policy does not apply to Web sites that are accessible through the Tonerdealers.com site. Our Web site contains links to other sites operated by third parties, including but not limited to third-party sites that show the Toner Dealers Services INC(“Toner Dealers Services INC”) trademark. We suggest you to read the privacy policies of those other sites to understand how they collect, use, share and secure your information.

What INFORMATION is COLLECTED BY Toner Dealers Services INC(“Toner Dealers Services INC”)?

During your interaction with Toner Dealers Services INC(“Toner Dealers Services INC”), we may get personal information such as:

  • Contact information, including name, mailing address, phone number and e-mail address
  • Purchase information, including credit card number, billing and/or shipping information
  • Demographic information, including age, personal interests and product preferences.

While gaining advantage of services and products available from us, we may request that you provide personal information. For example, we may request and/or collect personal information when you:

  • Book a Call Back for onsite visit of our engineer to your premises.
  • Purchase products or services
  • Do online account setup
  • Buy associated software product affiliated or/and non-affiliated.
  • Participate in a promotion or survey
  • Reach us with a question or concern
  • Initiate in an online Chat with us online using a third party chatting software.
  • Participate in other activities with Toner Dealers Services INC(“Toner Dealers Services INC”)

How we USE OF YOUR PERSONAL INFORMATION?

We exercise to use the personal information you give for purposes including, but not limited to:

  • To Complete requests for products, services or information
  • To Track and confirm online orders
  • To deliver or install products
  • To arrange shipping of goods to your shipping address
  • To providing customer services
  • To administer promotions or surveys
  • To offer new products and services
  • To enhance the effectiveness of our Web sites, our marketing endeavours and our services and other offers
  • To conduct analysis and research.
  • To send marketing communications
  • To do other business activities as needed, or as described elsewhere within this Policy.

What PERSONAL INFORMATION is PROVIDED to Toner Dealers Services INC(“Toner Dealers Services INC”) FROM THIRD PARTIES?

Personal Information from Third Parties

Toner Dealers Services INC(“Toner Dealers Services INC”) collects consumer information from third party providers to strengthen the accuracy of our customer database, increase our understanding of our customers, or to identify potential customers.

Personal Information From/About Friends or Family

When you provide us information about others, or when others provide us your information, we might preserve that data and will only exercise that information for the specific reason it was given. For Example: A friend e-mailing our weekly ad & shipping address to a friend, and e-mailing friends a link to your selected services and products.

What PERSONAL INFORMATION is shared?

Toner Dealers Services INC does not sell, rent or trade your personal information to third parties.

We might share customer information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

  • To complete customer orders
  • To send Toner Dealers Services INC(“Toner Dealers Services INC”) marketing communications
  • To process credit card payments
  • To provide chat functions
  • To arrange an onsite engineer visit to your choice of shipping address.
  • To conduct research, analysis or administering surveys
  • To send regular mail and e-mail on behalf of Toner Dealers Services INC(“Toner Dealers Services INC”)

Only the third parties with whom we practice business are authorized to practice to use your information only to offer the service for which they are contracted. They are encouraged and forced to follow the terms of our Privacy Policy to make sure your personal information is safe and secure.

Any personally identifiable information (PII) you provide on a blog, chat room, comment about a product, or any other public forum or review portal on this Web site can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We suggest that you do not provide your name, e-mail address or any other personal information. Please note that if you choose to do so, it is at your own risk and you own complete responsibility for those posts and any results that may arise from posting this information.

From time to time, we might need to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of an acquisition, a corporate sale, merger, dissolution or similar event.

We also incorporate personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can reach us at support@tonerdealers.com.

What CHOICES you have REGARDING YOUR PERSONAL INFORMATION?

We do not send you mobile marketing text messages and if decide to do so in near future we will have to take your express consent by requesting that you opt-in. If you no longer wish to receive these or any other communications, you have following methods to choose whichever is appropriate under the situations with your request and current contact information:

  • Send an e-mail to: support@tonerdealers.com
  • Call +1 (888) 722-3112 (Toll Free)
  • Post at:

3565 Scotts Hill Loop Rd.
Wilmington, NC 28411, USA

Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:

  • 10 business days for phone
  • 25 business days for email and direct postal mail

If you send us your request by regular mail, please allow extra time for us to receive and process your notice. By the time your requested change takes effect, you may still continue to receive marketing communications from us.

How you can UPDATE YOUR PERSONAL INFORMATION?

Toner Dealers Services INC is happy to arrange your personal information to be accurate and complete. We provide several different methods for you to update your personal information. To update your name, address, phone number and/or e-mail information, you have following methods to choose whichever is appropriate under the situations with your request and current contact information:

  • Send an e-mail to: support@tonerdealers.com
  • Call +1 (888) 722-3112 (Toll Free)
  • Post at:

3565 Scotts Hill Loop Rd.
Wilmington, NC 28411, USA

REGARDING SECURITY OF YOUR PERSONAL INFORMATION

Whether you are receiving services, or shopping online, we use reasonable security measures to safeguard the confidentiality of personal information under our control and appropriately limit access to it. Toner Dealers Services INC cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

We use a variety of security technologies, as well as administrative, managerial, and physical safeguards, to help protect personal information and other data we receive from unauthorized access, use, or disclosure. No data transmissions, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot fully eliminate all security risks associated with personal information and technical mistakes are possible. Therefore, we do not ensure or warrant the security of any data or information you transmit to us and you do so at your own risk.

Please note: While Toner Dealers Services INC is able to protect personal information that is provided during the course of business, Toner Dealers Services INC cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to protect this information.

Safe Shopping Policy on tonerdealers.com

We exercise multiple information security measures to protect your online transactions with us. The tonerdealers.com Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as order information including your name, address and credit card number.

COOKIES, CLICKSTREAM TECHNOLOGY, THIRD PARTY AD PROVIDERS AND INTEREST-BASED ADVERTISING

Cookies

A cookie is a small data file that a Web site or an e-mail may save to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection ” they let us œremember information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

A cookie is a message given to a Web browser by a Web server. The browser keeps the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information (PII) while on our site and cannot infringe the privacy of our customers.

Clickstream Technology

Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which web browser you used to view our site and any search terms you may have entered on our site, among other things. Our Web site may also use other technologies to track which pages our visitors view. This anonymous clickstream data provides our customers with a better, more secure shopping experience and helps Toner Dealers Services INC understand how visitors browse or use our Web site.

Widgets

Widgets support functions that require that you disclose certain personally identifiable information given the user™s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating PII (personally identifiable information) and are only used for the purpose in which they were collected. In some cases, these widgets are a link to another site in which case it is governed by the privacy policy of the company providing it.

Third Party Ad Providers and Interest-Based Advertising We use third-party advertising companies to serve ads when you visit our Web site or other sites across the Internet. These companies may use anonymous information (not including your name, address, e-mail address, or telephone number) about your visits to this and other Web sites. We may also share anonymous information with these companies in aggregate form. In either case, the purpose of the sharing is to provide advertisements about goods and services that may be of interest to you, analyzing and improving the effectiveness of ads and e-mails, and improving and enhancing our site and its content. To opt-out of interest-based advertising, please prefer to visit Evidon™s Profile Manager tool. Profile Manager also allows you to update the interest-based information collected by certain companies.

COLLECTION OF CHILDREN™S PERSONAL INFORMATION

No part of our website is structured to attract anyone under the age of 13. Consistent with the Children’s Online privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13. Please ask your parent or guardian to assist you in using our services if you are under the age of 13.

Enforcement

Toner Dealers Services INC encourages interested persons to raise any concerns with us using the contact information provided below at the end of this privacy policy on our website. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Policy. We do maximum efforts to periodically verify that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. As an initial matter, Toner Dealers Services INC shall address each individual complaint regarding Toner Dealers Services INC compliance with this Policy. If the individual complaint cannot be resolved by Toner Dealers Services INC and the affected individual within thirty (30) days of the date of complaint, then Toner Dealers Services INC agrees to submit the dispute for dispute mediation, and, if necessary, resolution through binding arbitration.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION

To report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints please reach to our customer support team. Post your enquiry, we will reply maximum within thirty business days. You have following methods to choose whichever is appropriate under the situations with your request and current contact information:

  • Send an e-mail to: support@tonerdealers.com
  • Call +1 (888) 722-3112 (Toll Free)
  • Post at:

3565 Scotts Hill Loop Rd.
Wilmington, NC 28411, USA

If we do any material changes, such any change in ownership or uses of your personal information, we will notify you by your registered email or by means of a news or notice on this Site prior to the change to become effective.

Last Updated: 1 October, 2014